Learning Outcomes

Understanding Employee Assistance Programmes (EAPs)

Designing and Customising an EAP for Your Business

Implementing and Promoting an EAP in the Workplace Launching

Evaluating the Effectiveness of Your EAP

Lesson Summary

This module provides a comprehensive guide to designing, implementing, and evaluating an effective Employee Assistance Program (EAP). You will explore the benefits of EAPs, key components, and strategies for customisation to meet organisational needs. It covers best practices for program promotion, addressing stigma, ensuring confidentiality.

Introduction to Employee Assistance Programmes (EAP) - Assessment

Learn how EAPs boost employee well-being, performance, and long-term organisational success in this free online course.

Introduction to Employee Assistance Programmes (EAP)

Employees perform best when they feel cared for and supported. However, personal and workplace challenges can impact their well-being and productivity. This course equips you with the knowledge to design and implement an effective Employee Assistance Program (EAP) tailored to your organisation’s needs. You will learn how to structure EAP services, promote participation, address confidentiality concerns, and measure success. Sign up today!

The Role of Human Resources

HRM Skillset

HRM Challenges

In this module you will learn about the role of HRM, the skillset required, including organising, coordinating, and managing employees in an organisation

Strategic Planning

Writing the HRM Plan

Tips in HRM Planning

In this module you will learn about strategic planing, writing the HRM plan, tips in HRM planing

Diversity and Multiculturalism

Diversity Plans

Multiculturalism and the Law

In this module you will learn about diversity and multiculturalism, diversity plans, and multiculturalism and the law

Recruitment

The Law and Recruitment

Recruitment Strategies

In this module, you will learn about recruitment process, the law and recruitment, and recruitment strategies.

Selection Process

Criteria Development and Résumé Review

Interviewing

Testing and Selection

Making the Offer

In this module you will learn about interviewing and selection process. Selection process, criteria development and and resume review, interviewing, testing and selection, and making the offer

Goals of Compensation Plan

Developing a Compensation Package

Types of Pay System

Other Types of Compensation

Learn more about compensation and benefits as part of human resources management techniques

Diploma in Modern Human Resource Management - First Assessment

You must score 80% or more to pass this assessment.

Costs of Turnover

Retention Plans

Implementing Retention Strategies

Learn more about retention and motivation

Steps to Take in Training an Employee

Types of Training

Training Delivery Methods

Designing a Training Program

Communication Strategies

Management Styles

Learn how to communicate successfully with employees

Handling Performance

Employee Rights

Learn more about managing employee performance

Performance Evaluation Systems

Appraisal Methods

Completing and Conducting the Appraisals

Learn about employee assessment procedures

Workshop Safety and Health Laws

Part 1 : Health Hazards at Work

Part 2 : Health Hazards at Work

Learn more about safety and health and work

Diploma in Modern Human Resource Management - Second Assessment

Diploma in Modern Human Resource Management - Assessment

Learn how to deal with common organizational issues and become a more effective HR manager, with this free course.

Diploma in Modern Human Resource Management

This free online course in human resource management course will teach you how to effectively coordinate between your ogranisation and its employees. Becoming a top-notch HR Manager involves more than management functions like planning, organizing, directing, and controlling. It also involves the study of psychology, communication, economics, and sociology. This course will help you bring all these skills together to become a better HR Manager.

Getting Started

The Background

Developing an Anti-Harassment Policy

Policies in the Workplace

Proper Procedure in the Workplace

False Allegations

Other Options

Sexual Harassment

Mediation

Conflict Resolution

The Aftermath

Wrapping Up

In this module, Workplace Harassment, students will learn about harassing behaviors and how to manage them in the workplace. Students will learn about developing an anti-harassment policy and proper procedures in the workplace. The module will then cover fake allegations. Students will learn about sexual harassment.

Introduction to Conflict Resolution

Styles with TKI

Creating an Effective Atmosphere

Creating a Mutual Understanding

Focusing on Individual and Shared Needs

Getting to the Root Cause

Generating Options

Building a Solution

The Short Version of the Process

Additional Tools

In this module, Conflict Resolution, students will learn about resolving workplace disputes. Students will learn about styles with TKI. The module explains how to create an effective atmosphere and a mutual understanding. Students will learn about getting to the root cause and generating options and building solutions.

Introduction

Work Etiquette

Costs and Rewards

Getting to the Cause

Communication

Negotiation

Identifying your Need

Writing a Civility Policy

Implementing the Policy

In this module, Civility in the Workplace, students will learn about work etiquette. Students will also learn about cost and rewards and conflict resolution. The module will go into getting to the cause. Students will then learn about communication and negotiation. You will learn to identify the need. Finally students will learn about writ

Conflict Resolution in the Workplace - Assessment

Learn Conflict Resolution in the Workplace with this free online course.

Conflict Resolution in the Workplace

This free online course Conflict Resolution in the workplace teaches students about setting workplace policies for conflict resolution and workplace civility. Students will learn about workplace harassment. They will then learn about conflict resolution. The course wraps up with a lesson on civility in the workplace. "So, why wait? Start this course today and learn about conflict resolution in the workplace.

Overview of Behavioural Safety

Behavioural Safety Programme

Cultivating Positive Workforce Attitudes

In this module, you are going to explore the evolution of behavioural safety programs, the role of leadership in behavioural safety measures, how behavioural safety works, foundational elements involved in establishing and implementing a successful behavioural safety programme within an organization and cultivating positive workforce attitudes.

Behavioural Safety in the Workplace - Course Assessment

Enhance workplace safety and culture by learning essential principles and skills with this free online course.

Behavioural Safety in the Workplace

80% of workplace accidents are thought to be caused by human error or behaviour. Therefore, organisations should channel some efforts to ensure behavioural safety. From a detailed overview, crafting an impactful behavioral safety programme to discovering the art of cultivating positive workforce attitudes, this short course explores the measures for ensuring such. Enroll now and unlock the door to a brighter, more secure professional future!

Introduction to Human Resource Management (HRM)

Role of Communication in HRM

Strategic HRM Plans and HR Plans

Compensation and Benefits

In this module, you will learn about human resource management and the role of the HR manager. This module will also teach you what employees expect in a workplace environment.

The Recruitment Process

Job Analysis and Job Descriptions

Recruitment Strategy

In this module, you learn about the Recruitment Process and various topics such as Job Analysis, Job Descriptions, and Recruitment Strategy.

Overview of the Selection Process

The Interview Process

Testing and Selecting

This module educates you about the Selection Process, including subjects like the Interview Process, Testing, and Selecting.

Diploma in Human Resources - First Assessment

Training and Development

Types of Training Delivery Methods

Types of Performance Appraisals

Managing Poor Employee Performance

Employee Separation

In this module, you learn about Managing Employee Performance, and it covers topics such as the Types of Performance Appraisals, Managing Poor Employee Performance, and Employee Separation.

Organisational Culture

Managing Change

Theories of Motivation

Management Styles and Employee Motivation

Managing Employee Retention

In this module you learn about Managing Employee Motivation and Retention, and it covers topics such as Theories of Motivation, Management Styles and Employee Motivation, and Managing Employee Retention.

Diploma in Human Resources - Second Assessment

Diploma in Human Resources (HR) - Assessment

Learn the important functions and practices of human resource professionals in this free online diploma course.

Diploma in Human Resources (HR)

This course teaches you how to hire, train and motivate staff effectively. Human resource (HR) departments exist to create and maintain productive relationships between employees and their organizations. Sensitive HR management is essential to the success of any organization, making HR managers extremely important in getting the most out of employees. Sign up to polish your HR management skills and increase your value at work.

Understanding Behaviour

The Importance of Good Behaviour

Communication and Perspective

Responding to Conflict

Communication and Behaviour - Learning Summary

In this module, we will talk about the importance of communication and dealing with difficult behaviour in the workplace. We will also look at different communication styles and how they affect conflict in the workplace. In addition to this, you will learn about different approaches to ending and resolving conflict in an organization.

Aggression in Others

Managing Emotions

Improving Workplace Relationships

Personal Development

In this module, you will learn how to be assertive and communicate your needs without aggression. We will explore different strategies for dealing with emotions that will make you feel good. You will also learn how to improve your relationships at work and set realistic personal development goals to improve your conflict management skills.

Dealing With Workplace Conflict - Course Assessment

Learn how to avoid and reduce hostility in the workplace in this free online conflict management and resolution course.

Dealing With Workplace Conflict

Conflict can reduce productivity or create a hostile work environment if left unmanaged. However, smart conflict management can use disagreement to strengthen working relationships and improve processes. This conflict management course provides the training you need to turn negative workplace encounters into opportunities for growth. We analyse the key issues that drive conflict by applying the latest scientific research to the workplace.

Compensation and Benefits Fundamentals - Learning Outcomes

Introduction to Compensation and Benefits

The Base Pay

The Incentives

The Benefits

Compensation Structure

Compensation and Benefits Fundamentals - Lesson Summary

This module equips you with the foundational knowledge of compensation and benefits programs. You'll explore the core components of C&B systems, including base pay, incentives, and benefits packages. We'll delve into the fundamentals of building a compensation structure, ensuring your pay plans are fair, competitive, and attractive to top talents.

Pay Determination, Strategy, and Administration - Learning Outcomes

Approaches to Pay Determination

A Framework for Compensation Strategy

Aligning Performance and Reward

Pay as a Motivator

Payroll Administration

Pay Determination, Strategy, and Administration - Lesson Summary

This module equips you with strategies to design and implement a high-performing strategic compensation system. We'll explore approaches to pay determination, frameworks for building a comprehensive compensation strategy that aligns rewards with performance, and essential payroll administration practices for smooth financial operations.

Evaluating Jobs - Learning Outcomes

Introduction to Job Evaluation

Overview of Job Evaluation Methods and Ranking Method

Classification Method

Point Factor Method

Factor Comparison Method

Data Collection and Analysis for Job Evaluation

Developing Pay Scale

The Hay Method (Unofficial)

Evaluating Jobs - Lesson Summary

This module equips you with a comprehensive toolkit for evaluating jobs. Explore point factor, Ranking, classification, market pricing, and the Hay Method. Master the art of weighting factors to create effective job grades and pay scales. Real-world examples solidify your understanding of crafting fair and competitive compensation structures.

Professional in Compensation and Benefits - First Assessment

This assessment enables you to review your learning so you can determine your knowledge and understanding of the first four modules of the following course: 
"Professional in Compensation and Benefits"
If you do not achieve the required standard after the first attempt, you can retake the assessment until a successful outcome is achieved.

Mapping Competencies - Learning Outcomes

Understanding Competency Mapping

The Competency Mapping Process

Sources of Competency Information

Defining Competencies and Differentiating Levels

Developing the Competency Dictionary

Competency Framework

Competency Assessment

Mapping Competencies - Lesson Summary

This module equips you with the foundational knowledge and practical skills needed to master competency mapping. You'll explore the fundamentals, step-by-step process, sources of information, defining and differentiating competencies, building dictionaries, designing frameworks, and conducting assessments.

Compensation and Benefits Compliance - Learning Outcomes

Overview of Compliance

Wage and Hour Laws

This module equips you with the knowledge and tools to ensure compliance with compensation and benefits regulations. You'll explore wage and hour laws, benefits compliance, pay equity, and non-discrimination, and learn strategies for monitoring, auditing, and reporting to minimize compliance risks.

Become an industry-leading compensation and benefits professional with in-depth expertise & build a rewarding HR career

Professional in Compensation and Benefits

This course provides a comprehensive understanding of compensation systems, strategies, and compliance. It equips learners with insights into building competitive pay structures, administering benefits, and evaluating job roles. You'll explore how to align compensation with organizational goals, master competency mapping, and ensure compliance with legal regulations enhancing both personal and professional growth.